Senior Quality Specialist • Automation • Analytics • Project Delivery

Transforming business processes through automation, dashboards, and scalable digital solutions.

Automation and analytics professional with 18+ years at RRD, combining deep production knowledge with workflow design, dashboard development, and project-driven solution delivery. Built 120+ business tools and supported measurable efficiency gains across operations, reporting, and stakeholder collaboration.

18+ Years

Career growth from Graphic Designer to Senior Quality Specialist and automation contributor.

120+ Projects

Automation, dashboard, and workflow solutions delivered across multiple business needs.

150–200 FTE

Estimated effort savings achieved through practical business automation initiatives.

Raja Ponnusamy profile photo
Raja Ponnusamy Technical Project Support | Automation & Data Analytics

Sample Outputs

Sample Outputs

About Me

I started my career in 2007 at RRD as a Graphic Designer and progressed into Senior Quality Specialist and automation-focused individual contributor roles. My recent work has centered on workflow automation, dashboard development, data analysis, and project-oriented solution building. I work closely with stakeholders, including on-site teams, to understand requirements, shape practical solutions, and improve operational visibility.

Professional Experience

Senior Quality Specialist — RRD

May 2007 – Present

Built a long-term career at RRD across graphic design, quality operations, image and pagination projects, and later expanded into automation and data analytics initiatives. Delivered internal tools, dashboards, and workflow solutions that improved process efficiency, reporting visibility, and data-driven execution.

Current Focus

Automation, Dashboards, Data Analysis, Workflow Optimization

For the last 4+ years, focused on automation-centered initiatives with hands-on involvement in project coordination, requirement understanding, implementation planning, stakeholder collaboration, rollout support, and continuous enhancement.

Stakeholder Collaboration

RRD & Williams Lea On-site Engagement

Supported new project automations in coordination with on-site and global teams, aligning solutions to process requirements, business priorities, and reporting expectations.

Core Skills

Adobe Photoshop Adobe InDesign Adobe Illustrator Dashboard Development Data Analysis Process Optimization Workflow Automation Google Apps Script JavaScript VBA Looker Studio Google Sheets Google Slides Google Docs Google Forms Google Sites MS Excel MS Word MS PowerPoint Acrobat HTML Web Apps

Key Strengths

Strong blend of technical implementation and business understanding, with hands-on experience in building practical solutions that reduce manual effort, improve data quality, and support reliable project delivery.

Highlighted Portfolio Projects

Automation Delivery

Workflow Automation Solutions

Designed and delivered automation tools to streamline recurring processes and reduce manual dependency.

  • Developed 120+ automation solutions across reporting and workflows
  • Built 100+ data trackers to improve process and execution consistency
  • Supported scalable internal adoption across teams
Data Analytics & Reporting

Dashboard Development

Created data dashboards and structured reporting views to support decisions and operational visibility.

  • Worked with large-scale datasets and performance reporting views
  • Designed KPI dashboards for operations and leadership needs
  • Improved reporting accessibility for stakeholders
Project Coordination

Stakeholder-Driven Implementation

Partnered with cross-functional and on-site teams to convert requirements into practical solutions.

  • Supported requirement gathering and solution refinement
  • Aligned delivery with user expectations and business realities
  • Contributed to rollout, adoption, and enhancement cycles
Continuous Improvement

Efficiency & Effort Savings

Focused on measurable improvement through simplification, standardization, and automation.

  • Estimated 150–200 FTE savings over the last couple of years
  • Reduced repetitive effort through reusable systems
  • Strengthened process visibility and execution consistency

Education

Diploma in Printing Technology

Salesian Institute of Graphic Arts • 2004 – 2007 • First Class

Built a strong foundation in printing, production workflows, and process understanding.

Bachelor of Computer Applications (BCA)

Annamalai University • Distance Education • 2004 – 2006

Strengthened computing fundamentals and software-oriented learning.

Higher Secondary Education

St. Joseph's Mat. Hr. Sec. School • Completed in 2003 • 88%

Academic foundation with strong overall performance.

Languages

Communication Proficiency

Tamil and English.

Certifications & Professional Development

Technical Certifications

Computer Applications • Hardware Technology • Adobe Applications

Diploma in Computer Applications covering C, C++, Oracle, Visual Basic, Java and MS Office. Hardware Technology covering system troubleshooting and assembling. Technical training in Adobe Photoshop, InDesign, Illustrator, CorelDRAW and Pagemaker.

RRD Learning & Development Programs

Communication, Professional Development, and Technical Tools
Hours Contributed for the Training at RRD: 700+ Hours

Completed iTeach, Ascend Bridge, Ignite – Blaze, iAuthor, Wings, Wings Pro, Data Studio & Pro, SuperScript, and Power Up, with exposure to Adobe Captivate, Google Cloud applications, Google Apps Script, VBA, Power Pivot, and Power Query.

Contact

Role Focus

Technical Project Lead / Project Manager / Production Manager • Automation • Data Analytics • Process Improvement